Shipping & Delivery
We currently ship throughout New Zealand.
Processing Your Order
Orders are typically dispatched within 1–2 business days of payment being received.
Once your order has been dispatched, you'll receive a shipping confirmation email with tracking details.
Shipping
Shipping costs are calculated at checkout based on your delivery address and the products ordered.
Estimated delivery times:
- North Island: 1–3 business days
- South Island: 2–5 business days
- Rural addresses: Please allow an additional 1–3 business days.
Delivery timeframes are estimates only and may vary due to courier delays or circumstances outside our control.
Authority to Leave
If you authorise the courier to leave your parcel unattended, The Little Company is not responsible for any loss, theft or damage after delivery has been confirmed.
Damaged or Incorrect Orders
Please inspect your order as soon as it arrives.
If the packaging appears damaged, we recommend checking the contents before signing for delivery where possible. If you believe your order has been damaged in transit, please note this when signing for the delivery (or refuse the delivery if appropriate) and contact us immediately.
If your order arrives damaged, is incorrect, or an item is missing, please notify us within 48 hours of delivery by emailing info@thelittlecompany.co.nz. Please include your order number and photographs of the packaging and the damaged item(s) to help us process your claim promptly.
Questions?
If you have any questions about shipping or delivery, please contact us at info@thelittlecompany.co.nz.